DOCTOR OF LITERATURE (D. LITT.) IN COMMERCE (2024)

2017

Stakeholders\u27 perceptions towards tourism development within destinations have been emphasized by researchers and practitioners. However, literature has only focused local residents\u27 role in tourism development, leaving a gap in knowledge on stakeholders\u27 engagement in tourism development process. This study investigates stakeholders\u27 perceptions, attitudes and involvement in tourism development for a mature Malaysian beach resort destination. Using a survey, 231 responses from different stakeholders in the destination were collected and used for statistical analysis. Exploratory factor analysis was conducted to get tourism development factors including attachment to community, involvement of government, inclination towards tourism development, and attitude towards tourism development. It was followed by cluster analysis, which revealed three groups, including Optimists, Favorers and Nay-Sayers representing different levels of perceptions, attitudes and involvement towar...

Perceptions of Tourists Towards the Role of Stakeholders for Tourism Development

This paper studies the role of stakeholders for tourism development in Malaysia based on the perceptions of tourists who come to the Melaka city. Even though the tourists are satisfied by the existing facilities available presently, there are a few shortcomings that need to be addressed such as neglected traditional issues, bureaucratic barriers, definition of sustainable tourism and communication problem with the local communities. The purpose of the study is to find out the roles of public, private and local community stakeholders of the historic city of Melaka for meeting the needs of tourists for tourism development. The findings indicate that the government, private and local community stakeholders have played positive roles for satisfying the demands of the tourists in shaping the development of sustainable tourism in Melaka. The primary data were collected through survey via interviews with 135 respondents based on their responses to a set of questionnaires which looked into the tourists’ perceptions in connection to the facilities available for sustainable tourism. The Likert scale data analyzing and reviewing the role of stakeholder’s towards perceptions of the tourists. The implication of the study is that majority of the tourists were positively satisfied and receptive towards tourism in Melaka.

Elements of Stakeholder Support for Tourism in Rural Communities: The Case of Eastern North Carolina

Roles and opinions of primary and secondary stakeholders within community-type destinations

Tourism Review, 2010

Embedding stakeholders in sustainable tourism strategies

Annals of Tourism Research, 2015

An application of stakeholder theory to advance community participation in tourism planning

Community participation has long been viewed as an important tenet of tourism planning, and there is general consensus among researchers that engaging all stakeholder groups contributes to tourism sustainability. However, there are gaps in the literature, and challenges in practice, that call for further research. Among these are the dynamics of heterogeneous community groups and that not all community subgroups have equal opportunity to participate in tourism planning. This paper attempts to advance community participation by drawing on progressive approaches to stakeholder theory in the management field and by exploring, for the first time, the engagement of immigrants in tourism planning as fringe stakeholders, representative of present and future community dynamics. Bringing first generation immigrants as an important but less studied segment within the broader host community into focus moves tourism planning toward a more inclusive approach to community engagement, reflecting increased diversity and change in host communities.

Stakeholders and public private partnerships role in tourism management

Tourism is a socio-economic activity and has evolved into one of the largest and fastest growing industries of the world. While the economic benefits of tourism are well known, the research evidence indicates that the benefits of tourism are rarely equitably distributed among the key stakeholders. In this context, sustainable tourism development (STD) as a long-term approach development aims to balance social and economic objectives with environmentally sound management. The sustainable development as a strategic tool requires a process of planning and management that brings together a series of interests and stakeholders ‘concerns in the form of planning and development. Therefore, keeping in view the importance and relevance of stakeholder cooperation for sustainable tourism development, and the residents being the key stakeholders, this research examines the rural residents’ attitudes towards the impacts of the Stakeholders and public private partnerships role in tourism management. The result of the research points out that the sustainable development is important for responding to the current problems caused by tourism development, as well as to address the needs of future generations.

2017

Community Involvement In Tourism Planning Process

Environmental Remediation and Rejuvenation: Principles, Processes and Practices, Environmental Remediation and Rejuvenation, 2018

The tourism planning process involves many stakeholders, reshapes the local economy, and redirects development. It involves both public and private sector parties as well as the local community, which is directly attached to the site. This paper will focus on the role of a community in the planning process and will highlight the adverse impacts due to the overselling of the destination. The community in such cases is affected directly, indirectly, or through induced changes both in terms of lifestyle as well as economic benefits. The hypothesis is that not all stakeholders get financial benefits from tourism projects and also that not all of them would be satisfied with the momentary gains and eventually the prolonged phase of the project would make them hostile. The paper will also discuss the role of community in the decision-making process for ecologically sensitive sites such as Goa, Kerala, and Sikkim. It will also highlight government initiatives and community-based programs in tourism development and management in India and approaches adopted in other countries.

STAKEHOLDERS PERCEPTION TOWARDS TOURISM POLICY IMPACTS

19th INTERNATIONAL COLLOQUIUM ON REGIONAL SCIENCES, 2016

This paper deals with set of problem related to benefits of tourism policy. It pays special attention to an assessment of anticipated benefits of the strategic measures devoted to tourism development from the point of view of destination stakeholders. Its aim is to identify such measures which have the greatest anticipated economic and non-economic impacts on stakeholders’ activities in particular tourism destination. To be able to fulfill this aim the paper uses a combination of Analytic Hierarchy Process (AHP) and Metfessel allocation method. The representatives of key stakeholder groups provided the researchers with information about an importance of direct and indirect economic and non-economic benefits by the means of Saaty’s pairwise comparison. After that, they evaluated by Metfessel allocation method five groups of the strategic measures from a city development plan on the basis of their contribution to previously mentioned benefits. Based on this information the researchers were able to sort the measures with respect to stakeholders’ preferences. In such a way they offered a recipe for local destination management organization for realization of such tourism policy which will be consistent with stakeholders’ point of view, and simultaneously which will have significant positive impact on their activities and tourism development in the destination.